Case 03 · Hospitality · 860 seats

Harbour & ValeSofia Marchetti · Group IT Director

Staff greeting guests in a bright hotel lobby
Closed4minutes from alert to contained
  • 4minutes from alert to contained
  • 6days the first incident ran, before Palisade
  • 34hotels on one timeline
  1. 01

    Challenge

    Found open

    Harbour & Vale has 34 hotels and a two-person IT team. A phishing mail to a night manager led to a mailbox rule that forwarded invoices for six days before anyone noticed.

  2. 02

    Approach

    In progress

    Respond was switched on with three playbooks: lock the account, revoke its sessions, and tell the on-call engineer what happened and why.

    • Suspicious sign-ins are contained automatically
    • Mailbox rules that forward outside the company raise a finding
    • Every incident ends in a one-page report
  3. 03

    Result

    Secured

    The next attempt, four months later, was contained in four minutes at 3 am. The IT director read about it at breakfast.

Case 03 · Hospitality · 860 seats

Harbour & ValeSofia Marchetti · Group IT Director

Staff greeting guests in a bright hotel lobby
Closed4minutes from alert to contained
  • 4minutes from alert to contained
  • 6days the first incident ran, before Palisade
  • 34hotels on one timeline
  1. 01

    Challenge

    Found open

    Harbour & Vale has 34 hotels and a two-person IT team. A phishing mail to a night manager led to a mailbox rule that forwarded invoices for six days before anyone noticed.

  2. 02

    Approach

    In progress

    Respond was switched on with three playbooks: lock the account, revoke its sessions, and tell the on-call engineer what happened and why.

    • Suspicious sign-ins are contained automatically
    • Mailbox rules that forward outside the company raise a finding
    • Every incident ends in a one-page report
  3. 03

    Result

    Secured

    The next attempt, four months later, was contained in four minutes at 3 am. The IT director read about it at breakfast.

Case 03 · Hospitality · 860 seats

Harbour & ValeSofia Marchetti · Group IT Director

Staff greeting guests in a bright hotel lobby
Closed4minutes from alert to contained
  • 4minutes from alert to contained
  • 6days the first incident ran, before Palisade
  • 34hotels on one timeline
  1. 01

    Challenge

    Found open

    Harbour & Vale has 34 hotels and a two-person IT team. A phishing mail to a night manager led to a mailbox rule that forwarded invoices for six days before anyone noticed.

  2. 02

    Approach

    In progress

    Respond was switched on with three playbooks: lock the account, revoke its sessions, and tell the on-call engineer what happened and why.

    • Suspicious sign-ins are contained automatically
    • Mailbox rules that forward outside the company raise a finding
    • Every incident ends in a one-page report
  3. 03

    Result

    Secured

    The next attempt, four months later, was contained in four minutes at 3 am. The IT director read about it at breakfast.

What teams say

Security and IT leads on what turned up in week one, and what they stopped worrying about after.

Closed01
“The first sweep found a global admin who had left the company seven months earlier. That one finding paid for the year.”
An open notebook and a cup of coffee on a desk by a windowImogen HartleyHead of IT · Calder Staffing
Closed02
“It ranks by what an attacker would do next. My team stopped arguing about severity and started closing things.”
A printed report, a calculator and glasses on a grey deskPriya RamanSecurity Lead · Tessellate
Closed03
“Our auditor logged in, read the evidence and left. No screenshots, no spreadsheet, no three-week scramble.”
A notebook with a hand-drawn line chart beside a coffeeTomás ReyesCTO · Lumen Pay
Closed04
“A key hit a public repository at 2 am. Palisade had it revoked before I had found my glasses.”
An open notebook, coffee and a glass of water on a wooden deskHannah LindqvistStaff Engineer · Kestrel Labs
Closed05
“Depot managers fix their own devices now, because the message tells them exactly what to press.”
A handwritten notebook with a fountain pen on an old deskDarius OkaforInfrastructure Lead · Northwind Freight

What teams say

Security and IT leads on what turned up in week one, and what they stopped worrying about after.

Closed01
“The first sweep found a global admin who had left the company seven months earlier. That one finding paid for the year.”
An open notebook and a cup of coffee on a desk by a windowImogen HartleyHead of IT · Calder Staffing
Closed02
“It ranks by what an attacker would do next. My team stopped arguing about severity and started closing things.”
A printed report, a calculator and glasses on a grey deskPriya RamanSecurity Lead · Tessellate
Closed03
“Our auditor logged in, read the evidence and left. No screenshots, no spreadsheet, no three-week scramble.”
A notebook with a hand-drawn line chart beside a coffeeTomás ReyesCTO · Lumen Pay
Closed04
“A key hit a public repository at 2 am. Palisade had it revoked before I had found my glasses.”
An open notebook, coffee and a glass of water on a wooden deskHannah LindqvistStaff Engineer · Kestrel Labs
Closed05
“Depot managers fix their own devices now, because the message tells them exactly what to press.”
A handwritten notebook with a fountain pen on an old deskDarius OkaforInfrastructure Lead · Northwind Freight

What teams say

Security and IT leads on what turned up in week one, and what they stopped worrying about after.

Closed01
“The first sweep found a global admin who had left the company seven months earlier. That one finding paid for the year.”
An open notebook and a cup of coffee on a desk by a windowImogen HartleyHead of IT · Calder Staffing
Closed02
“It ranks by what an attacker would do next. My team stopped arguing about severity and started closing things.”
A printed report, a calculator and glasses on a grey deskPriya RamanSecurity Lead · Tessellate
Closed03
“Our auditor logged in, read the evidence and left. No screenshots, no spreadsheet, no three-week scramble.”
A notebook with a hand-drawn line chart beside a coffeeTomás ReyesCTO · Lumen Pay
Closed04
“A key hit a public repository at 2 am. Palisade had it revoked before I had found my glasses.”
An open notebook, coffee and a glass of water on a wooden deskHannah LindqvistStaff Engineer · Kestrel Labs
Closed05
“Depot managers fix their own devices now, because the message tells them exactly what to press.”
A handwritten notebook with a fountain pen on an old deskDarius OkaforInfrastructure Lead · Northwind Freight

Start here

Tell us where to look. We set up a read-only connection with you on a short call, and you see your own findings the same day.

Nothing is scanned until you connect a source. No card needed.

We will sweep

  • Identity providerNot connected
  • Cloud accountsNot connected
  • DevicesNot connected
  • Code repositoriesNot connected

Start here

Tell us where to look. We set up a read-only connection with you on a short call, and you see your own findings the same day.

Nothing is scanned until you connect a source. No card needed.

We will sweep

  • Identity providerNot connected
  • Cloud accountsNot connected
  • DevicesNot connected
  • Code repositoriesNot connected

Start here

Tell us where to look. We set up a read-only connection with you on a short call, and you see your own findings the same day.

Nothing is scanned until you connect a source. No card needed.

We will sweep

  • Identity providerNot connected
  • Cloud accountsNot connected
  • DevicesNot connected
  • Code repositoriesNot connected
Palisade

Palisade watches every identity, device and key your company runs on, finds what is exposed and closes it before it turns into a breach.

Book a demo
© 2026 Palisade Security Ltd. All rights reserved. All systems securedPrivacyTermsCookies
Palisade

Palisade watches every identity, device and key your company runs on, finds what is exposed and closes it before it turns into a breach.

Book a demo
© 2026 Palisade Security Ltd. All rights reserved. All systems securedPrivacyTermsCookies
Palisade

Palisade watches every identity, device and key your company runs on, finds what is exposed and closes it before it turns into a breach.

Book a demo
© 2026 Palisade Security Ltd. All rights reserved. All systems securedPrivacyTermsCookies

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